Beatrix (Beatrice) Van der Linden
Lange Kroonstraat 98, 2530 Boechout
+32 3 455 55 58
Number of commerce: 893.885.880
VAT-Number: BE 0893.885.880
Bank account number: BE40 9795 4768 7263
General Terms and Conditions of Sale
Article 1: General Stipulations
The e-commerce website of Beatrix Van der Linden, a self-employed entrepreneur with registered office at Lange Kroonstraat 98, 2530 Boechout, VAT BE 0893.885.880 Beatrix Van der Linden, RPR (RLE = Register of Legal Entities) Beatrix Van der Linden (hereafter called ‘Producer’) offers her customers the possibility to purchase products from her online web shop.
The following General Terms and Conditions of Sale (hereafter called ‘Conditions’) are applicable to every order placed by a visitor of this e-commerce website (hereafter called ‘Customer’). In placing an order via the webshop of the Producer the Customer automatically accepts these Conditions. Additional terms and conditions of the Customer are excluded, except if these have been accepted in advance by the Producer in writing and explicitly.
Article 2: Cost price
All mentioned prices are stipulated in Euro, including VAT and all other taxes mandatory by the Customer.
In case delivery, booking or administration costs are charged, this will be mentioned separately. CD’s will always be sent by means of the services of Bpost. Cost of delivery is therefore subject to possible price fluctuations with Bpost and are valid only for an order of maximum 4 CD’s. For orders of 5 CD’s or more the Customer has to contact the Producer in order to determine the exact shipping costs.
The price quotation is only relevant to the articles as mentioned verbatim. The accompanying pictures that match the articles are only for decoration and can contain elements not included in the price.
Article 3: Offer
Although the online catalogue and the e-commerce web shop have been created with the utmost care, it is still possible that the offered information might be incomplete, inaccurate or not up-to-date. Apparent errors or mistakes in the offer do in no way bind the Producer. Concerning the correctness and completeness of the given information the Producer is only held to an obligation of best-efforts. The Producer is in no way responsible in case of manifest material mistakes or misprints.
For specific questions about size, colour, availability, terms of delivery or means of delivery, the Customer is advised to contact the Producer: see article 9, for the address.
The offer always applies as long as the stock lasts and can be adjusted or withdrawn at all times by the Producer. The Producer cannot be held responsible for the non-availability of a product. If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer.
Article 4: Buying Online
The Customer can order a CD by means of the web-shop on the website: www.beatricevanderlinden.be
To that effect the Customer can add one or more CD’s in his shopping cart via the “in shopping-cart”-button. By pressing the shopping-cart icon, the order can be verified. The number CD’s ordered can always be altered via the arrows in the shopping-cart. The maximum number of CD’s that can be ordered at the same time is limited to 4 units.
At the bottom of the page the Customer can move on to the next step of the ordering process where his personal details and address have to be registered. The Customer can also add a comment to the order.
At the bottom of the page the Customer chooses his method of payment:
via credit card (VISA, Mastercard, American Express),
via bank card (Bancontact / Mister Cash),
via transfer to bank account: BE40 9795 4768 7263.
The Producer is entitled to refuse an order due to a serious shortcoming of the Customer with regard to orders in which the Customer is involved.
Article 5: Delivery and execution of the agreement
Articles ordered via this web-shop are delivered worldwide. The delivery is executed by Bpost. The time of delivery usually takes a few days within Belgium. Any aberrance hereof is entirely the responsibility of Bpost. The delivery period can be increased for deliveries worldwide. For more information on the terms of delivery by Bpost, please consult their website: www.bepost.be
Any visible damage and / or qualitative deficiency of an article or other shortcoming in the delivery must be reported to the Producer by the Customer without delay.
The risk of loss or damage passes to the Customer from when the Customer, or a third party designated by him, that is not the carrier, has physically acquired the goods. However, the risk already passes to the Customer upon delivery to the carrier, if the carrier of the Customer has been instructed to transport the goods and this choice was not offered by the Producer.
Article 6: Reservation of ownership
The delivered goods remain the undivided property of the Producer until payment in full is received from the Customer.
The Customer is held responsible to inform third parties of the reservation of ownership of the Producer, for instance to whoever might confiscate the goods which are not entirely paid for.
Article 7: Right of withdrawal
The stipulations of this article are valid only for Customers who buy goods online in their capacity as consumers from the Producer.
The Customer has the right to exercise his right of withdrawal within a period of 14 calendar days without stipulating any reason as to why he wants to revoke the agreement.
The period of withdrawal elapses a fortnight from the day the Customer, or a third party appointed by the Customer, who is not the transporter, physically receives the goods.
To exercise the right of withdrawal, the Customer needs to inform the Producer unequivocally by declaration in writing by letter or e-mail about his decision to revoke the agreement. See Article 9 for information regarding the appropriate channels.
To comply with the right of withdrawal the Customer has to send his claim for revocation before the period of withdrawal has expired.
The Customer must return the goods without delay, but in any case no later than 14 calendar days after the day on which he has notified his decision to cancel the agreement to the Producer, or hand the goods over to the Producer. The Customer is on time if he returns the goods before the period of 14 calendar days has expired.
The postage costs for returning the goods are at the expense of the Customer.
If the returned product has lost value in any way, the Producer reserves the right to personally hold the Customer responsible.
If the Customer cancels the agreement, the Producer will refund all payments received by the Customer up to that time, including standard delivery costs, within a maximum of 14 calendar days after the Producer has been informed of the Customer’s decision to cancel agreement. In the case of sales agreements, the Producer can wait with the repayment until the Producer has received all the goods back, or until the Customer has demonstrated that he has returned the goods, whichever comes first.
Any additional costs resulting from the Customer’s choice for a different method of delivery than the cheapest standard delivery offered by the Producer will not be refunded.
The Producer pays back the Customer with the same payment method with which the Customer has performed the original transaction. The Customer will not be charged any extra costs for said refunds.
Article 8: Guarantee
Pursuant to the law of 21 September 2004 concerning the protection of consumers in the sale of consumer goods, the consumer has statutory rights. This legal guarantee applies from the date of delivery to the first owner. Every commercial guarantee leaves these rights unabated.
In order to make use of the guarantee, the Customer must be able to present a proof of purchase. Customers are advised to keep the original packaging of the goods.
For items that were purchased online and delivered to the Customer’s home, the Customer must contact the Producent, see Article 9 for address and return the product to the Producer at his expense.
In determining a defect, the Customer must inform the Producer as soon as possible. In any case, any defect must be reported by the Customer within a period of 2 months after it has been determined. Any right to repair or replacement will lapse after that period.
The commercial and / or legal warranty never applies to defects that arise as a result of accidents, neglect, falls, use of the article in violation of the purpose for which it was designed, non-observance of the instructions for use or manual, modifications or changes to the article, crackdown, poor maintenance, or any other abnormal or incorrect use.
Defects that manifest themselves after a period of 6 months following the date of purchase, or delivery, shall be deemed to be no hidden defects unless the Customer proves otherwise.
Article 9: Where to reach the Producer
The Producer can be reached as follows:
Phone: +32 3 455 55 58 of Beatrix Van der Linden,
E-mail: firstname.lastname@example.org ,
In writing to the address: Lange Kroonstraat 98, 2530 Boechout.
Any complaints can be directed at the Producer:
Article 10: Sanctions for non-payment
Without prejudice to the exercise of other rights held by the Producer, in the event of non-payment or late payment from the date of default the Customer shall owe an interest of 10% per annum on the unpaid amount by operation of law and without notice. In addition, the Customer shall owe legally and without notice a flat-rate compensation of 10% on the amount involved, with a minimum of 25 euros per invoice. Notwithstanding the foregoing, the Producer reserves the right to take back the non (fully) paid items.
Article 11: Privacy
The Producer respects the Belgian law of 8 December 1992 on the protection of privacy in the processing of personal data. The personal data provided will only be used for the following two purposes: processing the order and sending a newsletter.
During a visit to the website, cookies can be placed on the hard disk of your computer. A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify people, a cookie can only identify a machine.
The website www.beatricevanderlinden.be uses First Party Cookies, technical cookies that are used by the visited website itself with the aim to make the website function optimally. For example: settings that the user made during the previous visits to the website. Third Party Cookies are also present: cookies that do not originate from the website itself, but from third parties. For example: Google Analytics cookies for collecting website statistics.
You can set your internet browser in such a way that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser via the help function. Keep in mind that certain graphic elements may not appear correctly or that you will not be able to use certain applications.
Article 13: Affecting validity – Non-renunciation
If a provision in an article of these terms and conditions is declared invalid, illegal or void, this will in no way affect the validity, legality and applicability of the other provisions.
Any failure by the Producer to enforce any of the rights listed in these terms and conditions at any time or to exercise any right thereto shall never be regarded as a waiver of such provision and shall never affect the validity of such rights.
Article 14: Change of conditions
These Conditions can be supplemented by other conditions that are explicitly referred to or to the general Conditions. In case of contradiction, the Conditions of the Producer prevail.
Article 15: Proof
The Customer accepts that electronic communications and backups can serve as proof.
The Producer has endorsed the Regulations of the UNIZO e-commerce label. A copy of these regulations and access to the UNIZO complaints procedure is available via www.unizo.be/ecommercelabel.
Article 16: Applicable law – Disputes
Belgian law is applicable, with the exception of the provisions of private international law on applicable law.
The courts of the place of residence of the Producer are competent in legal disputes.
The Customer can also turn to the Online Dispute Resolution (ODR) platform of the European Union: ec.europa.eu/consumers/odr.